Contact us
We highly appreciate the feedback of our users. We provide information about the platform, help with the first steps, and try to solve potential issues as fast and good as possible. Please have a look at our FAQ section as well, there might already be an answer to your question.
If you are not yet registered, or if you experience issues with login or registration, please send an email to support@code-de.org. You can also send an email if you would like to send us files or screenshots as additional information.
Phone
You can call the German and English speaking helpdesk from Mon-Fri between 9:00 and 17:00 (CET) at the following number: +49 8141 315 9322
Ticket system
If you are already registered on the CODE-DE-Lab platform, please log in and create a ticket through the Support section in your profile. This also allows you to see your ticket’s status.
